COVID-19 Update from The Oxygen Concentrator Supplies Shop

Due to high order volume and seasonal shipping delays out of our control, we anticipate your priority mail or ground orders may arrive 7-14 business days late. All Next Day Air and 2 Day Air shipping orders will be prioritized. Please know our team is working hard to get you the items you ordered as soon as possible. If you have any additional questions, please email us at contact@oxygenconcentratorsupplies.com.  

Dear Valued Customer,

It has been a tremendously difficult time for all of us. With the number of coronavirus cases now exceeding 2.2 million worldwide, this pandemic has reached beyond the news headlines and impacted the way we live, work, shop, and even visit our doctors—and will for months to come. During these challenging times, we at The Oxygen Concentrator Supplies Shop will continue to work to connect you with the products that you need to stay healthy.   

We are committed to:

• The safety of our customers and our staff.
  
  We have implemented several additional precautions and measures to ensure your shopping experience is safe.

• Our retail store is now closed. Local customers are encouraged to give us a call to place your orders for contactless, curbside pick-up.
• Our customer care team now works remotely, allowing us to practice social distancing while continuing to deliver the customer-first service you have come expect.
• Our warehouse team has been trained on best practices to combat the spread of COVID-19. All employees are required to wear a mask and disposable gloves while at work, including while handling inventory, setting machines, or packaging boxes. We have advised any team member who feels ill to remain at home until appropriate testing clears them of COVID-19.
• All our products are mailed in original manufacturer packaging.

• Open communication and complete transparency.
  
  As of now, we do have an extensive line of oxygen concentrators and nebulizers in inventory and ready for shipping. Some products are currently out of stock and will be replenished as quickly as possible. However, the situation is quite fluid and can change without notice.
  
  
• Offering affordable options for all budgets.
  
  We understand that the value of money is more important than ever before. We are committed to offering top quality home and portable oxygen concentrators, nebulizers, and oxygen accessories at all price points to ensure that your respiratory therapy remains uninterrupted. We’ll send the best deals directly to your inbox. 

•  Supporting our community. 

  We all must continue to do our part to reduce the transmission of the virus and ensure our healthcare systems can take care of those in need. The Oxygen Concentrator Supplies Shop has donated personal protective equipment (PPE) to our essential frontline workers. We thank you for the work that you do.
  
  

Remember, any product can be ordered by phone, chat or via our website and will be shipped to you directly. 

As always, our customer care team is here to help answer any of your questions or concerns. Be assured we are working diligently to get you the products you need to stay healthy. 

   

Sincerely,
 
The Oxygen Concentrator Supplies Shop