How To Troubleshoot For Proactive Pulse Oximeter Common Problems?

The pulse oximeter can't turn to measure mode:

This could happen when the Proactive pulse oximeter is not receiving power from the batteries. So, either the batteries are completely depleted or the batteries are not inserted correctly or the device has broken down. Check the batteries and replace them with new ones if needed. If it still doesn't work then contact our customer service in your area.

The display is off suddenly:

The device will enter sleep mode automatically if there is no signal detected in seconds. Simply press the button to reactivate the device. If it doesn't turn on then this could be an indication of low batteries. Check the batteries and replace them if required.

Unstable SpO2 and Pulse Rate display:

Check the luminescent and photoelectric window for possible damage. If there is no damage then the reason for unstable display may be excessive movement while measuring. While measuring make sure your finger is placed properly inside the pulse oximeter and avoid excessive ambient light to avoid unstable display.